Privacy Policy

Last updated: March 7, 2026

1. Who We Are

TaxCalc.ng ("TaxCalc", "we", "our", or "us") is an online tax calculator and reporting tool operated by Axiom Labs Limited, a company registered in Nigeria. We are committed to protecting your privacy and handling your information in a lawful, fair, and transparent way.

2. Roles in Business/Payroll Data

Personal use. When you use TaxCalc for your own calculations, you control what you enter and what you choose to save.

Business workspaces (Payroll/Team use). Where a Business Workspace is used to manage payroll or team activity, the workspace owner/company is typically the data controller for employee data entered or uploaded, and TaxCalc processes that data to provide the service (for example: calculations, exports, and workspace records).

3. Information We Collect

3.1 Information You Provide to Us

Free Calculator (anonymous). You can use free calculators without creating an account. We do not save your calculator entries as reports unless you choose to create an account and save them.

Accounts (Personal Premium / Business). If you create an account, we collect information needed to manage it, such as:

  • Name
  • Email address
  • Date of birth
  • Login credentials or Google sign-in details

Saved reports (Personal). If you save reports, we store the calculation data you choose to save (for example: inputs, tax breakdowns, and report titles).

Business Workspaces & Payroll (paid plans). If you use Business features, we may collect and process:

  • Workspace profile details you provide (for example: company/workspace name, RC, state, sector, address)
  • Workspace membership details (member emails, roles, invite status)
  • Payroll run data you upload or enter (including employee rows and payroll amounts)
  • Payroll outputs we compute and store (for example: PAYE outcomes, net pay, summaries)
  • Compliance/remittance notes you record (reference, paid date, channel, notes)
  • Exports/artifacts you request (PDF/CSV/ZIP) and operational logs needed to deliver and secure those exports

Support communications. If you contact support, we collect the information you share with us (for example: email, message content, and attachments).

3.2 Payments

Payments are processed by our payment partner(s). We receive transaction information such as:

  • A payment reference
  • Amount paid
  • Plan type (for example: monthly, annual)
  • Transaction status (successful/failed/refunded)
  • Tax/VAT fields where applicable

We do not store your full card number, CVV, PIN, or other sensitive card details.

3.3 Information Collected Automatically

When you visit TaxCalc.ng, we may automatically collect technical and usage information such as IP address, browser and device information, pages visited, general usage metrics, and security/abuse signals (for example: rate limiting and fraud prevention events).

We use essential cookies and/or local storage for sign-in, session security, and core functionality.

We also offer optional analytics cookies from Google Analytics to understand how features are used and improve performance. These analytics cookies are only enabled if you choose "Allow optional cookies" in our consent banner or Cookie settings.

You can reject analytics cookies, or withdraw consent later, using the "Cookie settings" control available in the site footer and in Account settings. Essential cookies remain active because they are required for core service operation.

We do not use third-party advertising cookies.

4. How We Use Your Information

We use the information described above to:

  • Provide, operate, and maintain our website and services
  • Create and manage user accounts and saved reports
  • Manage Business Workspaces, seats/roles, and invitations
  • Run calculations and generate payroll outputs and exports
  • Process payments, subscriptions, renewals, retries, and billing updates
  • Send transactional communications related to account, billing, renewals, security, and workspace activity
  • Send account lifecycle emails related to your use of TaxCalc, including birthday emails
  • Respond to support requests and resolve issues
  • Monitor and improve performance, usability, and reliability
  • Operate security, fraud prevention, and abuse controls
  • Comply with legal and regulatory requirements

We do not sell your personal data.

5. Lawful Basis for Processing

Where applicable, we process personal data on one or more of these bases:

  • Performance of a contract (to provide the service you request)
  • Legal obligations (for example: accounting and record keeping)
  • Legitimate interests (for example: security, abuse prevention, and service improvement)
  • Consent, where required (for optional communications/features)

6. Data Storage, Security & Retention

Storage. Free calculator inputs are not stored as saved records unless you choose to save them in an account. Account, workspace, payroll, and export data are stored on our production infrastructure.

Security. We use industry-standard safeguards, including encryption in transit (HTTPS), access controls, and restricted production access.

Retention. We retain data for as long as needed to provide the service and meet legal, accounting, security, and fraud-prevention obligations. Account/workspace data is generally retained while active. When deletion is requested and allowed, data is deleted or de-identified within a reasonable period, subject to required retention exceptions.

7. Sharing & Third-Party Services

We may use third-party service providers to operate TaxCalc.ng. Categories include:

  • Infrastructure, hosting, performance, and security providers
  • Payment processors for billing and subscription operations
  • Authentication providers (for example: Google sign-in)
  • Email services, including our own email infrastructure and/or providers used to send account, security, billing, and support communications

We share only the minimum information needed for these services.

8. Your Rights (Nigeria & Other Applicable Laws)

If you are in Nigeria, you have rights under the Nigeria Data Protection Act 2023 (and other applicable laws), which may include rights to access, correction, deletion, objection/restriction, portability (where applicable), withdrawal of consent, and complaint to the Nigeria Data Protection Commission (NDPC).

Signed-in users can submit data export and account deletion/closure requests directly from Account settings (Security tab). Each request receives a tracking code and status updates, and we may request identity verification before fulfillment.

If you cannot access your account, contact support@taxcalc.ngand include "Unable to sign in" in the subject so we can start a verified fallback process.

For analytics cookies specifically, you can change your choice at any time via "Cookie settings" without contacting support.

If you access TaxCalc.ng from outside Nigeria, your rights may also be protected by local data protection laws in your jurisdiction.

9. International Data Transfers

Some providers may process data outside Nigeria. Where cross-border transfers occur, we take reasonable steps to ensure appropriate safeguards are in place.

10. Children’s Privacy

TaxCalc.ng is designed for adults and business users. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided personal information, contact support@taxcalc.ng so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date and may provide additional notice where appropriate.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, contact us at support@taxcalc.ng.

You can also use our Contact page.